PRIVACY POLICY

Effective Date: 07/01/2025

INTRODUCTION

At Alpine Premium Financing LLC ("we," "our," or "us"), protecting your privacy and earning your trust is very important to us. This Privacy Policy explains how we may collect, use, share, and protect your information when you visit our website or use our mortgage services. By using our website or services, you agree to the practices described here.

Information We May Collect

We may collect personal information from you when you visit our website, communicate with us, or apply for financing. This may include include, but is not limited to:

Contact details such as your name, address, phone number, and email address.
Identification information such as your date of birth, social security number, and driver's license or government-issued ID (when required for loan applicants)
Financial details such as employment information, income, assets, liabilities, and credit history.
Technical information such as IP address, browser type, device, and site usage data.
Other details you choose to provide in forms, applications, or communications with us.

How we use your information

Help process and manage loan applications
Verify your identity and run required checks (such as credit and fraud prevention).
Communicate with you about your loan, our services, or related opportunities.
Meet legal and regulatory requirements.
Improve our website and overall customer experience.
Share educational or marketing information (with opt-out options).

How we SHARE YOUR INFORMATION

We use administrative, technical, and physical safeguards designed to keep your personal information safe. This may include encryption, secure data storage, and limiting access to only those employees who need it. That said, no system can be guaranteed 100% secure, and we encourage you to take precautions when sending information online.

YOUR PRIVACY CHOICES & RIGHTS

We do not sell your personal information. We may share it in limited situations, such as:

With trusted service providers and vendors who support loan processing, credit checks, compliance, and technology.
With government agencies, regulators, or auditors when required by law.
With financial institutions and credit bureaus involved in loan transactions.
When needed to protect rights, safety, or prevent fraud.

how we protect your information

Cookies & Tracking

Our website may use cookies, pixels, or similar technologies to:

Improve website performance and your browsing experience.
Help us understand how visitors use our site.
Measure the effectiveness of our outreach or advertising.

You can adjust your cookie preferences through your browser settings.

Children's privacy

Our services are intended for adults seeking mortgage financing. We do not knowingly collect personal information from children under the age of 13.

SMS Communication Policy

We collect phone numbers voluntarily submitted through our website forms. By providing your phone number and opting in, you consent to receive SMS messages from Alpine Premium Financing LLC related to loan applications, appointment scheduling, loan status updates, and customer support.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message. For assistance, reply HELP or contact us directly.

We do not sell, rent, or share your mobile information with third parties for marketing purposes. Your information is used solely for the purpose of providing requested services.

Updates to this policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will always reflect the latest version. If significant changes are made, we will post a notice on our website. Your continued use of our services after changes means you accept the updated terms.